FAQ

The questions that stall deals.

Answered plainly, for the buyer and for the lawyer sitting next to them. Anything missing: a human replies within one business day.

Buying from FieldTruth
What exactly do you sell?
Three things, from one supply of verified doctors. Grade your AI: clinicians score your model’s answers and show you where it fails. Data, made to order: recordings, interviews and clinical Q&A collected fresh to your spec. Continuous supply: a dedicated cohort producing every month under a standing contract. Most clients take all three.
How fast can we start?
Feasibility on any cohort, with counts, within 48 hours. The 24-hour test returns first responses to a structured question within a day of go. Custom recordings start in days and first files land in four to eight weeks.
What is the 24-hour test?
You send one real question, we put it in front of verified clinicians in our own community, and first responses come back within 24 hours. It is the cheapest and fastest way to judge us. How the test works →
Can you build a dataset that doesn’t exist yet?
Yes. If the data doesn’t exist, we record it: your specialty, your language, your topic, audio or video, consent attached. Composing a cohort and fielding it is what this team did more than 1,200 times last year.
Do you publish prices?
No. Every engagement is scoped to a bench, a language set and a volume, so numbers are discussed on a call once we have confirmed feasibility. Nothing on this site is an offer.
What happens after we submit the form?
A named human replies within one business day. For the catalogue, a mutual NDA arrives first and the catalogue follows the same day it is signed. For the 24-hour test, we confirm the bench and take your question. For partner terms, we set up a short call.
Data and delivery
What formats do you deliver?
Pipeline-ready data in one audio standard, native and English transcripts, diarised JSON, a metadata sheet per file (duration, sample rate, specialty, country, counts, accuracy, redaction key) and a provenance certificate per file.
How is data delivered?
In a locked room: named users, streamed media, no downloads, access that expires with the licence. One buyer, one room.
Can we license what already exists?
Yes. The catalogue lists what exists, what is weeks away and what we build to order. It is shared under NDA. Request the catalogue →
Can we secure capacity ahead of others?
Committed buyers get first refusal on new capacity. When demand collides, committed contracts are served first.
What paperwork comes before delivery?
A mutual NDA for the catalogue, then an evaluation licence before anything ships, then a plain-language data licence or services agreement. Every delivery passes our compliance gate first, warm relationship or not.
Can you record real doctor–patient conversations?
Yes, as commissioned collection. Real consultations recorded at the point of care, with explicit consent from both clinician and patient captured before recording, fully de-identified to a versioned redaction key before delivery. Scoped per specification — tell us the specialty, language and setting.
Languages, specialties and coverage
Which languages do you cover?
Twelve and counting, with unusual depth in Hindi, Gujarati and other Indian vernaculars, Spanish (Spain and Latin America), Portuguese, Filipino and English variants. For a Gujarati-speaking diabetologist we are often the only option that exists.
Do you cover Chinese, Japanese or Korean?
Not in our current language set.
Which specialties?
Forty-plus. Primary care at volume; oncology with more than 2,000 members; deep cells in cardiology, endocrinology, neurology, internal medicine, surgery and family medicine; rare disease composed to spec. See the network →
What does “verified” mean?
Six layers behind every member: credential capture, OTP, biometric liveness, device and email risk intelligence, human licence QC against official registries, and government ID with face match. Every member is reviewed by our QC team before their first task.
Why do your doctors answer?
Published honoraria scaled to the work and paid within 30 business days, a specialty-calibrated feed with no noise, and a community that gives back: a peer forum, a journal, webinars. Fairly treated experts answer fast and stay for years.
Partners, platforms and research
We are a marketplace, data broker or annotation BPO. Can you fulfil our client contracts?
Yes, under partner terms. You buy output, never access to the panel; no physician identities; white label is allowed, but the provenance certificate always carries GRG Health’s signature. Ask for partner terms →
We are a consulting firm building AI for pharma clients. Can we resell your data?
Yes, the same partner terms apply, and if you already buy research from GRG Health your existing relationship owner stays in the room.
We are a university lab or benchmark builder.
We license small corpora and clinician evaluation for published work and ask for the citation. Ask about a research licence →
Can we talk to someone first?
Always. Direct lines are here, or use the form and a human replies within one business day.

Still have a question? Ask a human.

Request the catalogue Start the 24-hour test